What We Collect and Why We Use It
When you register, we collect your name, contact details and account credentials so we can verify your identity and keep your account secure. When you make a deposit or withdrawal using Touch 'n Go eWallet, Boost or GrabPay, transaction references are logged to reconcile your account
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balance and investigate any disputes. We also collect device identifiers and session data — your browser type, IP address and the pages you visit within our lobby — purely to maintain session integrity and detect unauthorised access attempts. This technical data is not used for advertising
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profiling. Cookies help us remember your login state and wallet preference between sessions; you can adjust cookie settings in your browser at any time, though some lobby features depend on session cookies to function. We do not sell, rent or share your personal information with unrelated
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third parties. We may share data with payment processors — including the networks that operate Touch 'n Go eWallet, Boost and GrabPay — only to the extent required to complete your transaction. Any third-party service provider we engage is bound by confidentiality obligations. We retain your
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account data for as long as your account remains active and for a period thereafter as required by applicable law. Where local law in Malaysia sets a specific retention period, we follow that requirement.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.